Returns & Exchanges
At XiaomiSale, we offer a hassle-free 30-day return policy for all electronics to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all accessories and seals intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization number.
- 2.Prepare the Package
Securely pack the device in its original box, ensuring all cables, manuals, and promotional items are included to avoid restocking fees.
- 3.Ship to Service Center
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location for secure transport to our inspection facility.
- 4.Inspection and Refund
Once our technicians verify the device's condition, your refund will be processed back to your original payment method within 5 to 7 business days.